Your Data & Privacy Policy at GamblersGo
Learn how GamblersGo collects, uses, and protects your personal data. Our Privacy Policy outlines your rights, the info we store, and how we ensure full transparency, security, and compliance with data protection laws.
Learn how GamblersGo collects, uses, and protects your personal data.
At GamblersGo (“Company”, “we”, or “us”), we value your privacy and are fully committed to protecting the personal information of our users (“you” or “user”). The data controller for GamblersGo is Flarex Ltd., and you may contact us at legal@gamblersgo.com for any privacy-related inquiries.
This Privacy Policy outlines how we collect, manage, and use your data when you access or interact with our website and services. Our platform provides detailed insights into online gambling platforms, licensing information, responsible gambling resources, reviews, tools, and other gambling-related content (collectively referred to as the “Services”).
We strongly encourage you to read this policy carefully and use it to make informed choices. If you have concerns about how your data is handled, you have the right to contact your local data protection authority. However, we kindly ask that you reach out to us first so we can address any issues directly.
What Type of Information We Collect
At GamblersGo, we collect two main types of information to help improve our Services and offer you a better experience:
1. Non-Personal Information
This includes un-identified and non-identifiable data that may be collected through your interaction with our website and services. We cannot use this data to directly identify you.
Such data may include:
Technical information transmitted by your device (via third-party analytical cookies), such as:
- Browser type
- Operating system
- Language settings
- Access times
- Referring domain or web page
Usage data, including:
- Pages viewed
- Time spent on pages
- Clicks and user interactions
- General browsing behavior
We collect and use this data primarily for analytical, research, and optimization purposes to better understand how users interact with our Services and how we can improve them.
In some cases, we may aggregate, anonymize, or de-identify this information so that it can no longer be linked to any individual. Once anonymized, this information is not subject to privacy restrictions and may be used or shared freely for any lawful purpose.
2. Personal Information
This is data that can identify you as an individual or can reasonably be used to do so.
We may collect personal information when you:
- Subscribe to our newsletters
- Register for events or tournaments
- Enter competitions or giveaways on our site
- Post comments or content including your name or email
- Contact us directly through forms or support features
This may include details like:
- Your name and email address
- IP address
- Country or region
- Device and connection details
Note: If you access GamblersGo via a hosted domain or service integration, certain traffic data may be routed through our infrastructure for technical purposes. However, we do not access or store any personal data from third-party users in these cases — our role is strictly as a data conduit.
If we ever combine Personal Information with Non-Personal Information (e.g., analytics tied to a newsletter subscriber), we treat the combined data as Personal Information and handle it accordingly under this Privacy Policy.
How We Use the Information We Collect
We only process your personal data when we have a lawful basis to do so. Most commonly, we use your information in the following circumstances:
- When it is necessary for our legitimate business interests, and your rights and freedoms do not override those interests
- When you have provided clear and informed consent for us to use your personal data
- When we are legally required to do so, such as for compliance with regulatory obligations
If we rely on your consent — for example, to send direct marketing communications from third parties — you may withdraw your consent or opt out at any time by contacting us.
How We Use Personal Information
In addition to what’s outlined above, we may use your personal information for the following purposes:
- To deliver and maintain our services — including account features, tournaments, and user-generated content
- To respond to your inquiries and provide support or updates related to your use of the site
- To send newsletters, alerts, or marketing communications where legally permitted
- To administer and manage your account in our member-only areas
- To monitor site performance and troubleshoot technical issues
- To analyze behavior and improve user experience
- To support strategic decisions and develop our business
These uses are based on our legitimate interests in growing our platform, enhancing service quality, and delivering a better user experience — while ensuring that your data protection rights are fully respected.
How We Use Non-Personal Information
We use anonymized and non-identifiable data for research and technical improvement, including:
- Conducting analytics to understand user behavior and preferences
- Testing new features and optimizing service performance
- Tailoring site functionality and content to user interests
Sharing of Personal Information
We do not sell, rent, or trade your Personal Information to third parties. However, we may share your data with selected third parties when necessary to operate and improve our Services, always in accordance with this Privacy Policy.
The types of third parties we may share information with include:
- Affiliated companies within the same corporate group as GamblersGo, for administrative and operational purposes
- Analytics and performance service providers that help us monitor and optimize site performance — this data is anonymized or non-identifiable, especially for visitors from the EEA or UK, in compliance with applicable data protection laws
- Email and communication platforms that enable us to send newsletters, updates, or other permitted messages
- Technical service providers that support features such as tournaments, user accounts, and community interactions
- Business partners or acquirers in the case of a merger, sale, reorganization, or acquisition of our company or assets
- Marketing technology providers used to enhance functionality and personalize user experience — without disclosing identifiable personal data
- Commercial affiliates where limited data may be shared to improve user experience or measure partner-related performance
We require all third-party providers to maintain strong data protection and confidentiality measures. These parties are only allowed to process your data in accordance with our instructions and not for their own purposes.
We may also disclose Personal Information if we believe, in good faith, that such action is necessary to:
- Comply with legal obligations, government requests, or judicial proceedings
- Investigate or prevent fraud, abuse, or security threats
- Establish or exercise legal rights, or defend against claims
- Protect the rights, property, or safety of GamblersGo, its users, or the public
- Cooperate with law enforcement or authorized government bodies
Your Legal Rights
Depending on your location and applicable data protection laws (such as the GDPR), you have several rights concerning your Personal Data. These rights may include the ability to:
- Access the personal data we hold about you
- Correct any incomplete or inaccurate data we may hold
- Request erasure of your personal data, where applicable (also known as the “right to be forgotten”)
- Object to the processing of your data where we rely on legitimate interests, or where you feel your rights override those interests
- Restrict processing of your data in specific cases, such as while a correction is being considered
- Request data portability, allowing you to receive your personal data in a structured, machine-readable format and transfer it to another service
- Withdraw consent at any time, where consent was previously given as the legal basis for processing
If you would like to exercise any of these rights or learn more about how they apply to you, please reach out to us via legal@gamblersgo.com.
We may need to request specific information from you to help us confirm your identity and ensure your right to access or modify your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
We aim to respond to all legitimate requests within one month.
No Fee Usually Required
You will not be required to pay any fee to access your personal data or to exercise your data protection rights. However, we reserve the right to charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. In certain cases, we may also refuse to act on your request if it falls into these categories.
What We May Need From You
To help us confirm your identity and ensure your right to access your personal data (or exercise any of your other rights), we may request specific information from you. This is a security measure designed to make sure your personal data is not disclosed to anyone who is not authorized to receive it. We may also contact you to request additional details in order to process your request more efficiently.
Time Limit to Respond
We aim to respond to all legitimate requests within one month. In some cases — such as particularly complex requests or multiple simultaneous inquiries — our response may take longer. If this happens, we will inform you of the delay and keep you updated on the progress.
Minors
Our Services are not intended for individuals under the age of 18. If you are under 18, you must not use our Services or provide any Personal Information to us.
We reserve the right to verify the age and identity of users. If we discover that we have collected Personal Information from someone under 18, we will take immediate steps to delete such data. If you believe a minor has provided us with personal information, please contact us at legal@gamblersgo.com.
Updates
We may update this Privacy Policy from time to time at our sole discretion. The most current version will always be available on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Time Limit to Respond
We aim to respond to all legitimate requests regarding your personal data within one month. In most cases, no fee is required to exercise your rights. However, if your request is clearly repetitive, unfounded, or excessive, we may charge a reasonable fee or refuse to act on the request. If your request is complex or involves multiple steps, we will inform you of any delay and keep you updated throughout the process.
How to Contact Us
If you have any questions about this Privacy Policy, your personal data, or how we handle it, please feel free to reach out to us at legal@gamblersgo.com. For more details or additional ways to get in touch, please visit our Contact page.
- Last Updated: 04/08/2025