GamblersGo Rank System Guide
Explore the GamblersGo Rank system — our exclusive 9-tier rating scale that evaluates gambling platforms by trust, performance, support, and player feedback to spotlight the best in the industry. Learn how badges are earned and what each rank means.
Explore the GamblersGo Rank system.
Annual Updates Notice
The GamblersGo Rank and Badge system is reviewed and updated annually. Criteria, badge values, and rank requirements may evolve to reflect industry changes.
Request Your Official Badge
Gambling brands that have earned a rank may request their official badge files to display on their website. Contact our team to verify and receive assets.
Review Rank Levels
Discover how our 9-level ranking system evaluates gambling brands by trust, service, reputation, and community impact — from new entries to legends.
GG Echoes
Listed but not yet ranked. These brands are on our radar and have passed the basic trust gate. Observation begins with a verified license and data protection.
GG Sparks
A new or low-engagement gambling brand showing early signs of life. It’s unproven but has potential to grow, evolve, and earn player trust over time.
GG Novas
Promising gambling sites with growing features, activity, and visibility. They’re rising stars gaining attention across the gambling universe.
GG Orbiters
Reliable brands gaining traction. Some trust has been earned, but these operators are still orbiting the industry’s center of influence.
GG Explorers
Emerging brands that show a clear path to excellence. They build trust, serve users better, and engage visibly with the player community.
GG Pulsars
These operators shine bright through loyal player bases, fair gameplay, responsive service, and active campaigns across multiple channels.
GG Starliners
High-performing brands with elite services, fast payouts, and polished experiences. Known for excellence and respected by serious players.
GG Titans
Long-trusted operators with a spotless record, deep player respect, and full system integration. A role model in the gambling community.
GG Hyperion Class
Legendary brands with flawless execution and full GamblersGo integration. These operators define perfection and set the industry standard.
Review Badges & Earning Criteria
Explore how gambling brands earn GamblersGo badges by meeting verified standards in support, security, bonuses, ethics, community, and beyond.
Support & Service Quality
We evaluate how accessible, multilingual, and responsive a brand’s support system is across various platforms and communication channels.
24/7 Live Chat
Customer support is available 24/7 to assist users with questions or issues in real-time.
Phone Support
Offers telephone-based customer service for direct and immediate assistance.
Chat App Support
Support is available via popular messaging apps for fast and mobile-friendly help.
Email Replies Under 24h
Ensures customer service responses by email are delivered within one business day.
VIP Account Manager
Assigns a dedicated VIP manager to high-value players for a personalized experience.
Updated Help Center
Sponsors pro or amateur teams via branding, equipment, or partnerships.
Multilingual Support
Offers support in multiple languages to accommodate a global player base.
Complaint resolved <48h
Most customer complaints are handled and closed within 48 hours.
80%+ Resolution Rate
Over 80% of submitted complaints are resolved successfully.
Publishes Satisfaction Survey
Shares the results of user feedback surveys to promote service transparency.
Bonuses & Promotions
Recognizes brands that offer diverse, fair, and player-friendly bonuses and promotions across all stages of user engagement.
Welcome Bonus Available
Offers a welcome bonus to attract new players and make a strong first impression.
Free Spins with No Loss Condition
Provides free spins that do not require losses or wagering to activate or withdraw winnings.
Cashback Promotion Available
Gives players a percentage of their losses back regularly through cashback deals.
Loyalty/VIP Program Active
Runs a structured rewards system offering benefits to returning or high-tier players.
Exclusive VIP Bonuses
Grants unique promotions or deals specifically to VIP users not available to others.
Birthday Bonus Offered
Rewards users with special promotions or gifts on their birthday.
Wagering Requirement < 30x
All bonuses come with fair playthrough requirements below 30x.
Weekly Tournaments Hosted
Regularly organizes competitive events with prize pools and community engagement.
Social Media-only Bonus Campaigns
Promotions exclusive to followers on platforms like Twitter, Instagram, or Telegram.
Limited-Time or Mystery Bonus Events
Hosts time-limited or surprise events to reward active players.
Social Media & Community Engagement
Highlights a brand’s efforts to build and maintain an engaged online presence and respond to its audience.
Active X Account
Maintains a regularly updated Twitter profile for news, promos, and engagement.
Active and Up-to-date Instagram
Shares frequent visual updates on games, promos, and behind-the-scenes content.
Public Telegram/Discord Group
Fosters user interaction and support through active public chat groups.
YouTube Channel with Video Content
Publishes gameplay, tutorials, reviews, or brand insights in video format.
Responds to Public Comments
Regularly replies to comments on social media to maintain user trust and interaction.
Runs Social Campaigns for Users
Organizes hashtag events, giveaways, or challenges to boost community participation.
Follows GamblersGo on SM
Maintains connection with the GG platform by following us publicly.
Responded on Our Community Forum
Actively engages in conversations and feedback on GamblersGo forums.
Collaborates with Influencers
Partners with creators to promote content and reach wider audiences.
Responds to Complaints on SM
Handles user issues publicly on social media to show transparency and accountability.
GamblersGo Community Activity
Rewards brands that actively participate in GamblersGo’s ecosystem and contribute positively to our platform.
Has a Public Profile on GG
Created a brand profile visible to players with basic company and feature information.
Earned 10+ GamblersGo Badges
Reached a milestone in badge collection across various categories.
Featured in at Least 3 Guides
Included in editorial, bonus, or gameplay strategy content by the GG team.
Interacts with Users on GG Forum
Regularly engages with users by replying to threads and feedback.
Helped Resolve Player Complaints
Took initiative in solving issues reported on our platform.
Nominated for a GG Award
Earned a nomination in our annual performance-based awards.
Received 10+ Positive User Reviews
Gathered multiple high ratings from verified GG users.
Completed Profile with Avatar and Bio
Uploaded branding, description, and visuals on GG profile.
Sponsored 1 GG Event
Supported or co-branded at least one GamblersGo-hosted community event.
Featured in a GG Blog Article
Highlighted or referenced in official content due to innovation or activity.
Licensing & Trustworthiness
Focuses on a platform’s commitment to security, transparency, and regulatory compliance.
Holds a Valid Gambling License
Operates under a legitimate license from an authorized regulatory body.
SSL Encryption in Place
Secures user data and payment activity with up-to-date encryption technology.
Independently Audited
Has games and software verified by trusted third-party testing labs.
Publishes Independent RTP Tests
Shares payout data confirmed through external reviews.
Compliant with AML/KYC Procedures
Follows anti-money laundering and identity verification guidelines.
Fast Withdrawals (<24 Hours)
Processes withdrawals within one day under normal conditions.
Works with Licensed Game Providers
Partners only with verified and certified gaming software vendors.
Provides Responsible Gambling Tools
Offers limits, alerts, or self-monitoring options to help players stay in control.
Offers a Self-exclusion System
Allows players to temporarily or permanently block themselves from access.
Transparent Ownership
Has visible corporate structure and owner information available online.
Game Variety & Platform Quality
Assesses the brand’s platform capabilities and diversity of games, features, and technologies for all user types.
Works with 10+ Game Providers
Offers titles from multiple verified software developers, ensuring variety and quality.
Fully Mobile-Optimized
Delivers performance and accessibility across modern mobile browsers and devices.
Has a Native Mobile App
Provides an optional downloadable app for better experience and instant access.
High Desktop Performance
Offers fast and stable experience on desktops with responsive design and quick loading.
Includes Live Casino Section
Supports real-time table games hosted by live dealers to emulate casino play.
Supports Crash/Instant Win Games
Includes fast-paced games that allow instant outcomes for high engagement.
Demo (Free Play) Mode Available
Allows users to try games without deposits or risk, helping decision-making.
Offers Both Slots and Table Games
Provides balanced entertainment by including major game types like slots and blackjack.
Multilingual Game Content
Supports interfaces or voiceovers in multiple languages to improve accessibility.
Hosts Regular Tournaments
Organizes gaming contests with prizes and leaderboards to engage competitive users.
Social Impact & Responsibility
Celebrates brands that make meaningful efforts in charity, sustainability, and community-oriented practices.
Donated to a Verified Charity
Contributed funds to accredited nonprofit or charitable organizations.
Green Office Policy
Adopts eco-friendly operations, paperless processes, or energy-saving practices.
Offers Accessibility for Disabled Users
Ensures platform usability for people with disabilities (e.g. contrast, font options).
Participates in Local Sponsorships
Supports community events or initiatives in regional markets.
Social Responsibility Campaigns
Engaged in field efforts like volunteering or social impact drives.
Dedicated Social Responsibility Page
Displays structured and transparent reporting on social responsibility efforts.
Provided Aid During Emergencies
Gave support in times of crisis, such as natural disasters or global health issues.
Sponsors Educational or Aid Programs
Funds programs related to learning, health, or vulnerable populations.
Clearly States Employee Rights
Shows transparency in workplace conditions and rights documentation.
Minority-Friendly Office Policy
Publishes policies supporting diversity, equity, and inclusion in the workplace.
Supports Local Artists
Supports artists, musicians, or creators via campaigns, events, or partnerships.
Backs Individual Athletes
Sponsors or aids athletes with funding for events, gear, or training.
Supports Sports Teams
Sponsors pro or amateur sports teams via branding, equipment, or partnerships.
User Feedback & Reputation
Evaluates user sentiment, ratings, and public trust across independent platforms and our internal systems.
Google Reviews Score of 4.0+
Maintains a high average rating from public users on Google.
Trustpilot Rating 3.5+
Earns consistent and positive feedback on Trustpilot.
Positive Reddit Feedback
Mentioned positively or neutrally in major gambling threads.
80%+ Positive Feedback
Receives positive votes from verified users inside our platform.
High Complaint Resolution Rate
Demonstrates commitment by resolving a majority of reported issues.
High Satisfaction
Scores well in periodic internal surveys sent to our users.
New Users via Player Referral System
New players discovered the brand through friend or forum referrals.
Never Listed on “Avoid” List
Has not appeared in blacklists or scam warning pages.
Mentioned Positively
Recognized positively by trusted blogs, reviewers, or publications.
Employer Quality & Ethics
Reflects the company’s internal values, working conditions, and transparency in human resources.
Public Employee Feedback
Employee feedback is visible on platforms like Glassdoor or Indeed.
Positive Glassdoor Reviews
Has strong employee satisfaction scores and work culture remarks.
Has Posted Job Listings Publicly
Openly shares job opportunities for fair and equal hiring.
Offers Remote/Hybrid Work Options
Supports flexible working arrangements when applicable.
Provides Employee Training Programs
Invests in learning opportunities for team development.
Offers Internship Programs
Supports career starters with formal internship tracks.
Active LinkedIn Company Page
Maintains an updated and active profile on LinkedIn.
Accepts Job Applications via GG
Uses our platform as a hiring or recruitment channel.
Participated in GG Employee Survey
Took part in our employment practices feedback study.
Published Equality/Diversity Statement
Publicly committed to fairness and representation across all roles.
Legendary Tasks
Reserved for extraordinary achievements that only a few elite brands in the gambling world can reach.
GG Awards for 3+ Consecutive Years
Maintained consistent excellence and peer recognition for multiple years.
Collected Every GamblersGo Badge
Achieved full completion of our badge and ranking system.
Exclusive Game or Bonus for GG
Created content or campaigns exclusively for our users.
Gained 100+ Forum Interactions on GG
Received or contributed significantly in our public discussions.
Reached GG Titans Rank
Earned one of the highest possible rankings in our system.
Support Team for GG Users
Assigned support resources specific to our community.
Redesigned Site Based on Feedback
Improved website structure directly following survey or comment suggestions.
Spoke at a GG Event
Presented or participated as a speaker at an official GG gathering.
Fully Integrated with GamblersGo
All major tracking, stats, and interactions synced with our backend.
Created Custom Content for GG
Provided exclusive blogs, videos, or guides tailored for our audience.